Payment

With us you can easily buy and pay online with the following payment methods:

  • Payment by PayPal: When paying with PayPal you will be automatically redirected to the PayPal payment dialogue. For this payment method, you need a customer account with PayPal. Please have your data ready for your PayPal customer login. We accept all PayPal payment methods. You can also pay comfortably with your credit card Visa or MasterCard and American Express via PayPal. With this method of payment, you will not incur any further costs from us or from the payment service provider PayPal, with the exception of exchange rate charges for other currencies than the Euro. You can find further information on Paypal and its terms and conditions applied here.

  • When paying by credit card Visa, MasterCard or American Express, you will be automatically encrypted and securely forwarded to the payment dialogue (an external payment page of PayPal). You do NOT need a customer account or login for this payment method. A PayPal account is NOT required and does not need to be opened. The card billing is done by PayPal. With this payment method you will not incur any further costs from us or from the payment service provider PayPal (hier you will find the conditions for payments WITHOUT a PayPal account).

  • Payment by direct debit (no PayPal account required):After completing your order, you will be forwarded to an encrypted external page of the payment service provider PayPal. There you can easily and securely enter your bank details. A PayPal account is NOT required and does not need to be opened. The payment will be collected by PayPal. With this payment method you will not incur any further costs from us or from the payment service provider PayPal, with the exception of exchange rate charges for other currencies than Euro(here you will find the conditions for payments WITHOUT a PayPal account).

  • Purchase on the invoice (no PayPal account required): To be billed via invoice you will be redirected to an automatically encrypted and secure payment dialogue (an external payment page of PayPal) after completion. For this payment method, you do not need a customer account or log in. A PayPal account is NOT required and does not need to be opened. The payment service provider carries out a risk assessment after selecting purchase on account, which may involve obtaining credit information from various credit agencies. This is done in real-time. If you do not pass this check, you will be informed of this when you place your order; we have no influence on the decision. You will receive a separate payment receipt with the bank details of the payment service provider (PayPal). The payment period is 30 days from the date of order. If you have any questions about payment, we will be happy to help you. Otherwise, you can ideally contact PayPal directly (phone: 0800-7234730 only for purchases on account via PayPal). With this payment method, you will not incur any further costs from us or from the payment service provider PayPal. The highest invoice amount is 1,500€( hereyou will find the general terms of use for the use of purchase on account and here you will find the information about the identity check at PayPal and the data exchange with credit agencies or credit information)).

  • Payment by instant bank transfer: Easy and convenient payment by instant bank transfer. After the purchase, you will be forwarded directly to the instant bank transfer site Sofortüberweisung as usual.

  • Payment in advance:If you would like to pay for our products in advance, you will receive an order confirmation with our bank account details after your order. We ask you to pay the amount in advance within seven working days after ordering. And please indicate your order number in the reason for payment/payment notes on your bank transfer and we will ship your order immediately after receipt of payment!

  • Payment via Klarna Below you will find information about our payment methods via Klarna. The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of the address and credit check as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna’s terms of use can be found here.

As soon as we have received payment, the products will be shipped to you.

We do not store any payment data. All your payment-related data is transmitted directly and securely to our payment service provider.

We are constantly working to improve the service to provide you with the best possible online shopping experience. Please do not hesitate to contact us if you have any questions or suggestions!

If you have any questions about Ayuna or shopping at ayunatea.com in general, then check out ourFAQs .